:: Frequently Asked Questions::
Who is OCOSA and what services will you offer?
OCOSA, a locally owned and operated communications company focusing on Tulsa and surrounding areas. In 2003, Otis Surratt, Jr. founded OCOSA Communication, LLC, which we began offering basic computer repair services. We currently offer Server
Co-location, Web Hosting, Domain Registrations, E-Mail Services, Dedicated Server, Internet Access, Dedicated Access.
With the declination of many dot. com companies and web hosting businesses we are proud to say that we own our data center, equipment, and IP address space unlike many of our competitors who rent rack space from ISP's and other dot. com companies.
How do I signup for services via online?
You can go to our website http://www.ocosa.com and click the online signup link in the navigational section, to your left. Then enter your desired login name and password then proceed with entering your credit card information. And select the service you would like to signup for. *Note: credit card information is required for instant activation.
How do I transfer my domain to OCOSA?
Step 1. - Call our sales office at (918) 585-9882 or email sales@ocosa.com with your domain name and current provider.
Step 2. - Login to your current provider's web interface and change the name servers to ns1.ocosa.net andns2.ocosa.net
Step 3. - Change the contact information in the technical field to:
Name: DNS ADMIN
Company: OCOSA Communications
Address: 321 S. Boston Ave. Suite LL06
Phone: (918) 585-9882
E-mail: dnsadmin@ocosa.com
Step 4.
- Logout and wait for the transfer to take place. Usually a 24-48 hour wait.
How do I upload content to my web site?
If you have a personal account (http://members.ocosa.net/johnd) Use your desired FTP Client software and upload to the following address: ftp://members.ocosa.net/johnd, where johnd is replace with your login name. To successfully obtain access enter your login name and password when prompted. e.g. Username: johnd Password: lost2fun.
If you have a business account (http://www.domain.com) Use your desired FTP Client software and upload to the following address: ftp://www.domain.com, where www.domain.com is replaced with your domain name. To successfully obtain access enter your login name and password when prompted. e.g. Username: domain.com Password:dom12reg3.
What are my POP3 and SMTP Servers?
If you have an e-mail address ending with @ocosa.net, then your POP3 Server: pop3.ocosa.net and SMTP Server : smtp.ocosa.net.
If you have an e-mail address ending with your domain name and we host your e-mail your POP3 Server: pop3.ocosa.net and the SMTP Server: smtp.ocosa.net
If you have an e-mail address ending with your domain name and you have an e-mail service account meaning we forward mail to your mail server. You have a record pointing to your server as mail.domain.com where domain.com is replaced with your specific domain. You would need to configure your smtp options to forward all out mail to our smtp server, smtp.ocosa.net.
If you have an email address ending with @ocosa.net, then your POP3 Server: pop3.ocosa.net and SMTP Server : smtp.ocosa.net.
How do I contact the billing department?
Call (918) 585-9882 or via email at billing@ocosa.com.
I have a paypal account how do I make payments via paypal for OCOSA?
Our paypal email address is paypal@ocosa.com, we prefer you use our online billing system or pay by cash or check. For more details contact our billing department at the above numbers.
How do I login into o*control?
You can go to our website at http://www.ocosa.com and click on the o*control link in the navigational section. Then login using your username and password you chose at the tiime you signed up for service.
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